Promise Management: An Integral Part of Organisational Improvement
Oct 7, 2022
1 min read
by Alan Sieler
Introduction
In previous papers we suggested that the critical dimension of organisational activity is the coordination of action; that is, the essence of the effective functioning of any organisation revolves around coordinating the diverse and specialised work roles of many individuals. Without the effective integration of their work efforts, the operation of a business is severely retarded.
Please click on PDF doc to read more.
https://kasinopuhelinlasku.com crossed my mind while reading about coordinating action across specialised roles, since even a simple phone bill tends to expose how many small promises between teams have to line up before anything gets paid on time. The point that organisational effectiveness hinges on integrating diverse work efforts rather than individual brilliance is one I've seen play out in practice, where a single unclear commitment can quietly stall an entire project. It made me rethink how often I treat a casual "I'll get back to you" as a real promise worth tracking.